Shipping Returns

All orders to your credit card will be processed through our parent company Enjoi Sports Marketing,Inc./Quality Sound Products.

By using this website, contacting us, or placing an order with us. You agree to our policies and terms & conditions as described below.

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Shipping

Free USPS Shipping For All Orders Over $75 Within The Continental USA.

US Customers: Shipping is FREE via USPS Priority Mail. ($75 minimum purchase) (Usually 2-3 day delivery time after your order ships from our North Carolina, USA location.)

Canadian Customers: Shipping rates are $15.99 per item. (Usually takes 7-10 days to arrive to your shipping address)

European Customers: Shipping rates are $24.99 per item. (Usually takes 14-21 days to arrive to your shipping address)

Australian Customers: Shipping rates are $24.99 per item. (Usually takes 14-21 days to arrive to your shipping address)

Asian Customers: Shipping rates are $24.99 per item. (Usually takes 14-21 days to arrive to your shipping address)

NOTE: Orders shipped outside of the USA may take a bit longer to arrive at your location.

    • US Orders Over $75 –  Free Shipping
    • US Orders $75.00 and under – $4.99 per item
    • Canadian Customers – $15.99 per item ($7.99 shipping for each additional item)
    • Australian Customers – $24.99 per item ($12.99 shipping for each additional item)
    • European Customers – $24.99 per item ($12.99 shipping for each additional item)
    • Asian Customers – $24.99 per item ($12.99 shipping for each additional item)

We do our best to process and ship orders within 1-2 business days. Orders placed after 1pm EST may be processed the following business day. Once your order is shipped, you will receive an email with tracking information (available on all methods of shipping).

Shipping times may vary and we can’t guarantee the arrival date of any order, but we promise to get your order out as quickly as possible! Please keep in mind we get backlogged during the holidays season, and it could take longer.

We do not do ship overnight or express ship any orders.

We are sorry, but we ONLY ship to US, Canada, Australia, Europe and Asian residents at this time. (No Exceptions)

BoomBlasters.com is not liable for missing packages or missing items that are reported by our shipping partners (USPS) as delivered.

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When Will My Order Ship and When Will It Arrive?

We always strive to ship all orders as quickly as possible. Depending on the time of day you place your order, it may take up to 1-2 business days during normal business hours to package and ship your order. Shipping and arrival times may be affected by observed holidays or carrier peak periods.

Once your package is shipped, you’ll be emailed a tracking number. Tracking numbers may take up to 24 hours to appear on the carrier’s site while the package is being delivered to their shipping facilities. Please be patient and check back roughly one business day after we have shipped your order. We cannot be held responsible for lost or stolen packages.

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Overseas Customs Clearance

Many countries outside of the USA impose customs clearance and/or taxes on shipments…if customs taxes are required on your package in your country it will be held until the outstanding balance is paid.

Customs clearance and charges are completely out of our control and will not be covered by our company or our freight company.

It sounds scary…but all packages get “held by import customs”. It just means it was scanned out of the delivery company’s possession for processing with customs. It will change status once it’s back in the couriers possession. It does not mean they have seized it for any reason.

If you end up with your package stuck in customs, some additional fees may apply. The customs provider may charge:

* a customs clearance fee or customs handling fee for processing all the necessary documentation.
* an advancement fee for paying the duty and VAT on behalf of the sender.
* a security fee for screening or x-raying the goods, a fee for preparing the customs declaration or other.

Such fees can vary from a country to country.

Waiting is often the best option, as most shipping companies tracking are notoriously unreliable and often it’s better to just relax. Your shipment will come eventually, but it might take some time. Keeping calm is part of the battle, try not to stress too much about the delays, your shipment will come eventually. Sometimes the package tracking can be inaccurate, packages can disappear somewhere and reappear elsewhere, hold on, it will come. Fortunately, the postal system is great when it comes to customs – your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if you’re approached, it is a very easy process but also very slow for some overseas delivery.

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Product Warranty

All Boom Blasters products carry a one-year Limited Warranty against defects in materials and workmanship to the original product purchaser.

All warranties are to the original purchaser only (and not to anyone else) of each new product made sold by Boom Blasters that any part thereof which proves to be defective in material or workmanship within one year from the date of purchase.

Boom Blasters warrants its products to be free from defects in material and workmanship under normal use and service as set forth in this Limited Warranty. THIS LIMITED WARRANTY is the final, complete and exclusive expression of warranty to the purchaser and cannot be modified.

The above limited warranty does not apply, and no warranty, either expressed or implied, shall be applicable (a) to damage resulting from accident, alteration, misuse or abuse; (b) if the product is not installed, operated and maintained according to procedures recommended by Boom Blasters. (c) or other identifying marks affixed to the product by Boom Blasters are removed, obliterated or defaced. In no case shall the warranty be extended to defects in materials, components, or services furnished by third parties nor to the installation of the product performed by third parties.

By purchasing at the Boom Blasters Store, you acknowledge that you have had an opportunity to review our Boom Blasters warranty terms, have done so to the degree you need to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers in them.

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Sales Tax

Sales tax is only required for orders shipping within our resident state of business (North Carolina).

All orders shipping within North Carolina state will be charged applicable sales tax according to our area tax rate.

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Change/Cancel Order

When you place an order, we jump into action to help ensure your package is delivered within our specified shipping time frames.

If you need to delete an item, reduce a quantity or cancel your order, please act promptly by contacting us.
Please note: We will not be able to cancel or make any changes to your order once your order is in fulfillment.

We are unable to add items or increase the quantity of items on an order that has already been submitted. If you would like to add new items to your order or increase the quantity of the items you have purchased please place a new order.

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Return Policy and Procedures

All items are checked and thoroughly tested on location before shipped to ensure that it works and operates correctly.

Damaged items are exchanged only for the same item that you ordered originally, and refunds are handled by the shipping service.

We do not accept returns unless the item is damaged and wished to be exchanged for the same item. (If you return a product back to us and it works properly when we test it at our testing facility, then you must pay us $9.99 for return shipping to get the product back to you…we will not pay for return shipping if the product works properly.)

Please note that we do not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product.

You must contact Boom Blasters to inform us that you would like to return an item and obtain a return authorization. Failure to do so will result in forfeiture of your right to take advantage of our return policy.

To return item, you must return within 30 days of item received and you must request an RMA by contacting us below. NOTE: We will not process, refund or test ANY returned products that are shipped back to us if you have not requested an RMA with us beforehand.

We accept returned merchandise within 30 days of shipment date with a 20% restocking fee if the item is not damaged or shipped wrong. No refunds will be made after 30 days. Shipping fees for returns will be paid by the buyer.

We do not accept returns or exchanges in the case that you decided you want something else in exchange after your order has been shipped from our warehouse.

We will refund the return postage charges only if the return is due to our error.

Returned merchandise must be in the original condition. All refunds/exchanges will take place after Boom Blasters has inspected the item(s).

NOTE: Wiring on your car horn MUST be at least 12 inches in length when you return it back to us…wiring that is less than 12 inches will not be accepted and will nullify your warranty with us.

Defective items may be exchanged for the same product within 30 days of shipment. Installed/used merchandise cannot be returned unless it is defective and falls under the warranty period. If a material defect is discovered outside of the 30 day window, please call us to discuss the issue that you are having. Our direct number is: 1-800-618-6450

NO returns may be made on any opened product that has been altered, used or worn after shipment…this includes any disassembly or altering of our products.

Water damaged units will NOT be accepted for return or exchange under any circumstances.

Please allow us at least 3-5 days to receive and process your return. We will always do our utmost to issue your return as soon as possible.

A Returned Merchandise Authorization (RMA) number is required for all returns. A 20% restocking fee applies to all returns. Packages returned without an RMA number will be refused by our receiving department. Under no circumstances are shipping and handling fees refundable.

If in any case you decide to open a PayPal dispute or credit dispute on us before we try to help you resolve a problem with an order, you then nullify our return policy and warranty with us.

Click here to request an RMA

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Installation

It is assumed that the product purchaser/installer is familiar with the proper handling of tools, safety, and the basic knowledge of the intended application. If you are not sure of how to install the purchased product, please refer to a professional to install your product.

BoomBlasters.com is not liable for improper installation, usage or ANY damages whatsoever by the consumer, installer or user.

BoomBlasters.com will not be responsible for fire or other casualty or accident, due to neglect, modifications, abuse, abnormal use, faulty installation of this product, or natural causes.

TIP: Check your local noise abatement ordinances in your area to avoid any legal violations!

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Terms of Use
Please review the following terms and conditions that govern your use of our Site. Please note that you are agreeing to follow and be bound by these terms and conditions by using our Site. We may change the terms and conditions that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

Comments
We appreciate your comments, remarks, feedback, suggestions, ideas and other submissions you disclose or transmit to us (collectively, Comments). BoomBlasters.Com is not obligated to keep the Comments confidential or pay you or anyone else any money for your Comments. The Comments shall be solely BoomBlasters.Com property, BoomBlasters.Com shall own solely all rights, titles and interests in and to the Comments, and BoomBlasters.Com shall not be limited in any way in its use of any Comments. You acknowledge that you are solely responsible for any Comments you make.

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. BoomBlasters.Com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Linked Sites
This Site may contain links to other web sites (Linked Sites). BoomBlasters.Com does not have any control on the Linked Sites, and neither endorse or approve any products or information offered at Linked Sites. Access Linked Sites at your own risk.

Privacy Policy
Here at BoomBlasters.Com, we absolutely value our customers and their privacy. The information that is gathered by us, has only internal uses in order to help us better serve you in the future. Such information is not your personal information, but that of your hardware which enables us to analyze important statistics and traffic information. Your personal information, however, is only used for shipping and/or notification purposes. Rest assured that BoomBlasters.Com does not sell, rent, or exchange information to-or-with any third party.

Disclaimer
This site and its contents are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. BoomBlasters.Com does not warrant that this site and its contents are complete or error free or that the server that makes it available is free of viruses or other harmful components. Price and availability information is subject to change without notice. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that BoomBlasters.Com, and its officers, directors and employees shall not be liable for any damages of any kind related to your use of this site.

Click here to contact us!